Quality Control

We at Anderson Homes take pride in the homes that we build and believe that the best advertisement is a happy customer. That's why we approach every project with this thought in mind, "How would I want to be treated?"

PROJECT MANUAL

We sit down with you at the very beginning and develop a comprehensive project manual which specifies, in detail, every component that will go into your new home. This is your document to assure you that you are getting exactly what you expect. Once the project manual and plans have been modified to your satisfaction, a fixed price contract is drawn up. After that point, the only thing that would cause a change in the contract amount would be if the owner requested a change from something specified in the project manual, and we would provide a change order indicating the cost difference for approval before any changes were finalized. We feel that our clients deserve full disclosure of all the costs involved in building their home, therefore, there are no hidden costs.

SCHEDULE

We know that people need a time frame to work with when planning a move, in order to arrange for their belongings to be delivered, send in a change of address, start new phone service, and so on. With our scheduling process you can be assured that the construction will move along smoothly and will not have large periods of time when nothing is being done. When we give you a completion date, we make every effort to meet that time frame. We usually beat that time because our scheduling is updated regularly so our subcontractors can move through their phase in a timely manner.

THE FRAMING WALK THROUGH

To make sure that the interior is just the way that you want it, we schedule a framing walk through. During this on site meeting we will go over the construction of your home up to that point, to address any changes that you might want to make and to answer any questions that you may have. The layout for the cabinets will be chalk lined on the sub floor so you can get a feel for your kitchen, bathrooms and any other cabinetry that is planned for your home.

PRE-WIRING MEETING

The pre-wiring meeting, which usually takes place on the same day as the framing walk through, is for the purpose of determining the layout for placement of electrical fixtures, switches and outlets. You will want to make sure you have the dimensions of your dining room set, and a general idea of where you'll want furniture, lamps, ceiling fans, entry lights, TV's, phones and any specialty items, so you won’t have any disappointments such as switches not being where you want them, or your dining room light not being centered on the table.

NEW HOME CHECK LIST

Upon completion of your home, and after the building department does their final inspection and signs off on the permit, we will do a final walk through with you. Using our 'New Home Checklist', which covers all areas of the home, we will go through the interior and inspect painting, millwork & doors, floor coverings, light fixtures and cabinetry, then go to the exterior and inspect siding & trim, painting, roofing and flashing, as well as landscaping and septic system if applicable. As we do the walk through, we mark each area as either approved by owner, or note any corrections or touch-ups that need to be done.

WARRANTY SERVICE

To assure many years of trouble free living we will supply you with a new homeowners notebook, containing important information pertaining to your home, in case you need it for future use. Also, you will be provided with a sixty-day and a one-year checklist on which you simply record a description of any defects that may arise and mail them to our office. We make every effort to address any problems as soon as possible, as homeowner satisfaction is extremely important to us.

 

As you can see, we are committed to building a home to your exact specifications and life style. We want you to be happy with your home not just from the first day you move in, but for years to come.